Support can be by telephone, over the internet or by video conference. Our technical support help desk is available from 8.30 – 17.30 Monday to Friday by our CTS qualified engineers. If you require out-of-hours technical support we can make the necessary arrangements.
- Our help desk number is 0118 931 4611
- Our e-mail address is firstname.lastname@example.org
Alternatively you can use our on-line fault registration site that allows Service Contract customers to log faults 24 x 7 x 365 by filling in the form below.
Please complete the form below and a member of our Customer Services Team will contact you before 9.30 a.m. on the next working day to arrange a visit to rectify the problem.