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Requirements

AV Technical Support

We provide free of charge audio visual technical support to all of our customers. Support to all of our customers. Support can be by telephone, over the internet or by video conference. Our technical support help desk is manned from 8.30 – 17.30 Monday to Friday by our CTS qualified engineers. If you require out-of-hours technical support we can make the necessary arrangements.

Our help desk number is 0118 931 4611

Our e-mail address is This email address is being protected from spambots. You need JavaScript enabled to view it.

Alternatively you can use our on-line fault registration site that allows Service Contract customers to log faults 24 x 7 x 365 by filling in the form below.

Please complete the form below and a member of our Customer Services Team will contact you before 9.30 a.m. on the next working day to arrange a visit to rectify the problem.

Support Form
  1. Organisation:(*)
    Please let us know your Organisation
  2. Address:
    (where equipment is located)
    Invalid Input
  3. Contact Name:(*)
    Invalid Input
  4. Telephone:(*)
    Invalid Input
  5. Email:(*)
    Invalid Input
  6. Brief description of fault:(*)
    Invalid Input

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