Its modular design and scalability allows for the construction of videowalls of all shapes and sizes, including columns, strips and archways. It's an ideal solution for:-

Additionally Prysm is a durable display solution as the products have long lives and are easily maintained.

To find out more about Prysm please contact Reflex on 0118 931 3611 or email info@reflex.co.uk.

Reflex's Video Doctor opens their surgery

We have recently launched a new, free of charge service called Video Doctor. It's a direct response to a 200% growth in Video Communications business at Reflex over the last three years.

Roland Dreesden, our MD explains the thinking behind the launch.

"Increasingly, we are delivering integrated solutions that take technologies from different manufacturers and require them to work effectively together. Each manufacturer can give advice on their own products, but we recognised a gap in the market for a resource that can take a broader view – someone who can give cross-manufacturer, commercially aware advice."

The Video Doctor service is an email and phone service that makes this expertise available through one contact point. Additionally a chat service will be available shortly and the Video Doctor will also make site visits.

The type of query the Video Doctor may assist with is business based as well as technical. For example, they can help a customer to understand how video communication can benefit their business. Or they may advise a customer who is looking to distribute video around their business but are confused by the options.

We see a high demand for the Video Doctor's services as Video Communication continue to grow strongly. The introduction of HD solutions, good quality desktop solutions and immersive telepresence systems are fueling this growth. Alongside this, there are requirements to record and stream video, bring live TV to the desktop and video to digital signage solutions.

The convergence of AV technologies and IT solutions from the likes of Cisco and Microsoft seems to be confusing for clients and it is not altogether clear how this will benefit end users. We see very large growth potential in the large corporate market, universities and healthcare. Our experience is that the SME sector is also crying out for a simple way to implement some of these technologies that will help their business.

Contact the Video Doctor by telephone on: 0118 9754 750 or emailing videodoctor@reflex.co.uk

New technical team member has global experience

Continuing with our strategy to develop our technical offering, we are delighted to welcome on board Bryan Edwards, Technical Sales Manager. Bryan's role will involve working with Reflex's account managers in designing technical systems for clients.

Bryan has a wealth of experience in this field. An electronics engineer by trade, he spent 12 years working in South Africa in telecoms and more recently has developed high-end AV systems in UK corporate markets, as well as in central and local government. His experience includes work at the House of Commons, House of Lords and Welsh Assembly.

Having worked for the last two years as a freelance AV design engineer, with clients in the Middle East and India, Bryan missed the 'hands on' side of his work. Researching the most respected AV integrators, Reflex was the name that repeatedly came up!

Bryan is not only CTS qualified but is a PRINCE2 project manager and Reflex welcomes him to the team.

Click here to read about the newly expanded Reflex Technical team.

New Audio Consultancy service

Following on from our very successful audio training, it has become clear that there is a thirst for knowledge about this often neglected area of AV. We can now offer an audio consultancy service that covers a many aspects of sound system design, test and measurement and covers the application of the principals taught in the training sessions. This chargeable pick and mix service is tailored to your needs and includes:-

Site survey and / or survey of drawings Accurate measurement of room interior Production of scale drawing Interpretation of information into relevant acoustic factors to give an indication of potential system performance Use of information gathered and application of acoustic formulae to produce a prediction of the necessary type of loudspeakers and correct installation location Further calculations to establish power levels required and most suitable amplification Specification of need for and type of system equalisation Production of a detailed specification so that installation work can then be checked through to commissioning Accurate setting up of system equalisation using computerised test and measurement equipment Assessment of legacy systems On site one to one training

We are busy planning details of our Purchasing Event, to be held at a central London location during the Spring. This conference is aimed at Purchasers and Buyers, with the objective of helping them understand how to buy AV more effectively.

We are delighted that Peter Lloyd, former editor of AV Magazine, will be joining us as a speaker to give his unique view on the subject. Many readers will be familiar with Peter who is well known and respected within the industry. He edited AV Magazine for 30 years and still writes and consults within the AV industry.

The conference will cover the following areas:-

This event is free of charge however booking is essential and you must be in a purchasing/buying role. To register your initial interest and ensure you get full details including date and venue, please contact Kristy Shepherd by emailing kristys@reflex.co.uk

We took to the road in our luxury VIP coach with 18 of our customers on 1st February, en route to Amsterdam and the largest ISE show to date with over 35,000 visitors.

A key element of the trip was Reflex's Customer Workshop. It's the fifth year running that Reflex has held the workshop and it's become an important element of the show for us, with 25 customers taking part this year.

The Workshop's objectives are twofold. Firstly it opens up a dialogue with the market about their requirements for technology services and most importantly, gives us an understanding of what customers are looking for in the future.

Secondly the Workshop helps to educate about various aspects of AV and promotes the sharing of ideas.

During the workshop we asked customer to vote for the product of the day and the results were:

An area of real interest was the roadmapping from NEC, Crestron, Elmo and SMART, giving a glimpse of what might be expected at the 2012 event perhaps! The overall theme to future technology seems to be in augmented reality/touch, optical technology and video communication.

When asked how he found the show, Steve Hurford, AV Supervisor at Birkbeck College said "I found it invaluable. It was really good to meet so many people along with the opportunity to meet the manufacturers and gain knowledge of the latest products and technologies."