New audio product ensures everyone receives a clear message

To communicate effectively, it’s not enough to convey your message well; you must also ensure your audience receives it clearly.  The latest audio product from Beyerdynamic does just that in the boardroom or conference room.

The ‘Revoluto’ microphone range pick up sound in a wide, flat arc.  This means the quality of the sound remains consistent, even if the speaker moves away from the microphone. 

An unobtrusive alternative to lectern mounted microphones,  Revoluto never gets in the way or blocks eye contact with the audience, and eliminates the problem of lapel microphone batteries failing just as a key point is being made.

And the presenter is no longer tethered to the lectern, but has the freedom to move around naturally as they talk, confident that their message will not be lost. In meetings or at interactive presentations, Revoluto picks up every delegate’s voice, whether they are standing or sitting, without picking up distracting background noise.

Revoluto microphones are entirely flexible. They can be wall or ceiling mounted in video conferencing suites, into boardroom furniture or simply moved from site to site as needed. 

Free audio training – Please see our diary dates section for more details.

Equipment downtime needn’t affect your business

We are always looking for ways to help our customers, and never more so than in the current difficult economic times when tight cost control is essential.

When audio visual equipment plays a vital role in your organisation’s ability to communicate effectively with staff, customers and suppliers, having your equipment breaking down can have a seriously negative effect.  So the support of the equipment is a cost you shouldn’t cut.

We have a solution to this dilemma.  It’s our Pay As You Go AV Maintenance package.

For a single fee annual fee of £199* you’ll receive the following:-

1. Unlimited telephone technical support (9am – 5pm)
2. Free of charge on-site preventative maintenance visit during which we will
1. Clean equipment
2. Restore to optimum settings
3. Provide an estimate to repair any broken equipment
4. Provide recommendations for better usage of equipment
3. Priority over non-contract customers
4. No limit to the amount of equipment that can be covered
5. Guaranteed response within 2 business days
6. Repairs carried out at preferential rates
7. Spare parts including projector lamps supplied a preferential rates
8. Preferential hire rates when equipment is away for repair
9. Option to upgrade to fully comprehensive maintenance contract at a discounted rate
10. Fixed £100 price call-out fee for on-site emergencies
11. £50 fixed fee lamp installation

*Terms & Conditions apply – available upon request

To find out more about our Pay As You Go 4 AV maintenance package, call our services team on: 0118 931 4611 or email: service@reflex.co.uk

Awards and more awards

Forgive us for blowing our own trumpets, but we’ve had two pieces of good news recently. Firstly, we are celebrating winning the “Best Education Project” Award for our work with Imperial College at Crestron’s recent annual Integration Awards.
 
The project that won the award was our installation across 38 lecture theatres at the South Kensington Campus of Imperial College. At the heart of the solution, was the lectern mounted touch screen displays used to drive a Crestron room control system. The control system is designed to operate all of the source and display equipment and to integrate with the existing lighting control, electric blinds and screens. Although this project was in Higher Education, Crestron’s products are equally at home in a corporate environment.
 
We have also heard that we had been selected as a finalist for a prestigious AV Award from AV Magazine.  The annual awards are independently judged, ensuring that winning is a real achievement.  This year saw a record number of entries and we find out if we have won on 9th October.

Research underpins our new strategy for the Healthcare sector

In the light of recent announcements on funding cuts within the NHS, and the setting of new Healthcare efficiency objectives, we are working with the sector to help achieve operational efficiencies through the strategic use of audio visual equipment.

One initiative from us is The Healthcare Alliance Group.  The Alliance Group comprises of a number of key manufacturers of audio visual equipment, with the aim of offering an integrated solution that understands and addresses the very individual needs of the Healthcare sector, from surgeries and hospitals through to training universities and postgraduate centres.

The group has run user workshops and it is clear there is a need to educate the sector about certain relevant technologies, including digital signage for communication and wayfinding, video conferencing and video streaming for Multi-Disciplinary Team (MDT) support and distance learning, and extremely high definition displays to show images from Picture Archiving and Communication Systems (PACS) as well as interactive technologies.

We have already installed a number of videoconferencing and digital signage solutions in this sector.  Work includes university hospitals and NHS Foundation Trusts, where the technology has been used to communicate important information, and display site room management information.

We are also developing a specific Healthcare website which is in development stage at the moment and due to be launched before the end of the year.

Free Audio Training

Reflex is offering free audio training for corporate clients, to be held on 3rd, 4th November 2009 in London, 24th and 25th November 2009 in Reading and 7th and 8th January 2010 in Bath.. Below is a summary of the areas the training will cover:-

1. What is Feedback?
2. What is Potential Acoustic gain?
3. What is Needed Acoustic Gain?
4. Microphone and loudspeaker characteristics and why they are important
5. Discussion on frequency response
6. Audio frequency induction loops, test and measurement

The training will also cover basic acoustics including:-

1. The inverse square law and why it is important
2. Sound absorption and reflection
3. How to form an opinion about what a sound system without test equipment

The sessions will be interactive with demonstrations and plenty of time for questions. If you would like an audio element covered in our training session please let Reflex know and we will be happy to include it.

The Healthcare Roadshow is on the move

We are offering any health related organisation, such as medical companies, hospitals or NHS Trusts, the opportunity to have our mobile roadshow come to your premises. 

Aimed at facilities managers, IT, AV and purchasing departments, our Healthcare Alliance Group will be demonstrating technologies including digital signage, room booking, mobile AV, video conference, interactive solutions and display screens. 

If you would like us to visit you, we will need access to three parking spaces and a room large enough for 50 people. The event will run from 10.30am to 2.30pm and interested staff can drop in between those hours as it suits them.

If you would like the Healthcare Roadshow to come to you please email Jeremy Eustace on: Jeremye@reflex.co.uk alternatively click here to contact Reflex.