With five national centres spread across Europe, Climate-KIC required a fully serviced video conferencing infrastructure to enable their partners and staff to successfully communicate and collaborate simultaneously, in real time.
Reflex has equipped selected partner universities involved in the project as well as the Climate-KIC European co-location centre offices with future proof high definition video conferencing equipment.
We also installed state of the art recording and streaming servers. Video conferencing sessions can then be watched live by logging into a browser interface, or can be viewed later and accessed via a video portal.
The system allows Reflex to monitor the systems remotely for firmware and software updates as well as trouble shooting during support calls. Quarterly statistic reports will be supplied to Climate-KIC to help them assess their usage and return on investment.
Reflex is supporting the solution with a 3-year maintenance contract which covers the German, French, Belgian, Dutch and UK sites.
Lisa Bozek, Education Technologist commented, “Reflex responded quickly and thoroughly to our extremely tight deadlines. They were able to guide us through best practice, thanks to their knowledge and experience of implementing these kinds of projects.”
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